Privacy Policy

1. Who we are

MQB Digital is a digital agency based in London, United Kingdom. We provide website design, CRM systems, and automation services to UK service businesses. If you have any questions about this policy or how we use your data, you can contact us at contact@mqbdigital.com.

2. What information we collect

We may collect personal information that you provide directly to us, such as your name, email address, phone number, company name, and any details you include in a message or booking form.

We may also collect technical information automatically when you visit our website, such as your IP address, browser type, device information, and pages viewed. This helps us understand how visitors use the site and improve its performance.

3. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide our services
• Send you relevant updates about your project or account
• Improve our website and understand how visitors interact with it
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Legal basis

Under UK data protection law, we process your personal data on the basis of our legitimate interests (for example, responding to enquiries and running our business), your consent (where you have explicitly provided it), or because it is necessary to perform a contract with you.

5. Sharing your information

We may share your information with trusted third parties who help us operate our business — for example, email delivery services, hosting providers, or analytics platforms. These providers are only permitted to use your data for the specific services they provide to us, and we choose partners who maintain appropriate security standards.

We may also disclose your information if required by law or to protect our legal rights.

6. Data retention

We keep your personal information only for as long as it is needed for the purposes described in this policy, or as required by law. If you would like us to delete your data sooner, please contact us and we will handle your request in line with applicable law.

7. Your rights

Under UK data protection law, you have rights including:

• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data in certain circumstances
• The right to object to or restrict certain types of processing
• The right to data portability

To exercise any of these rights, please email us at contact@mqbdigital.com.

8. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and collect usage data. You can manage or disable cookies through your browser settings. For more details on the specific cookies we use, please contact us.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us at: contact@mqbdigital.com.